⚠️ SHIPPING DAMAGE & REFUND POLICY
⚠️ ONLY AVAILABLE FOR TANOSHIYA CUSTOMERS
We always check your items thoroughly before we send them to you. Your order will be protected with bubble wrap. However, we cannot guarantee 100% that your items won't be experiencing any kind of damage during delivery process as it is beyond our control.
If you feel like it's not sufficient, you may purchase our EXTRA PROTECTION. This acts as INSURANCE for your products. Do note that ONE Extra Protection will protect your WHOLE ORDER PER CHECKOUT.
Any order with this plan will be double-wrapped with extra bubble wrap or TANOSHIYA Box depending on the size, need & quantity. This will help minimize the risk of damage during shipment.
ONLY the orders purchased with Extra Protection Plan are eligible for a full refund / replacement on damaged items during delivery (with proof i.e. pictures of the parcel. T&C apply).